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Our Lady Star of the Sea

Thorpe Road, Horden, Peterlee, SR8 4AB

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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.

In this section

  • SEND Information Report
  • Finance
  • SEN Provision
    • Statement of Intent for Supporting Equality
    • How we support SEN
    • How do we identify and assess children with SEN?
    • Pastoral, Medical and Social Support
    • How do we consult with our SEN pupils
  • SEN Transition
  • Agencies and Partnerships
  • Contact SENCO
  • Compliments, Complaints & Feedback
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Copyright © 2022 Our Lady Star of the Sea RC Primary School

Thorpe Road

Horden

Peterlee

SR8 4AB

Tel 0191 586 3895 · Email p3507.admin@durhamlearning.net


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